Overview
Our return and replacement policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund.
To be eligible for a replacement, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
To complete your replacement, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your order.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at +91 9310498405 or globallysagecustomercare@gmail.com
Exchanges
We only replace items if they are defective or damaged. For shipping whatsapp us at +91 9310498405 or globallysagecustomercare@gmail.com and send your item at :-
Sage Ware –
Building No 54 , Pocket 3,
sector 11, Dwarka,
New Delhi – 110075.
Shipping returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at +91 9310498405 or globallysagecustomercare@gmail.com for questions related to refunds and returns.